Shanghai HanDavos International Trading Co., Ltd was founded in 2019. Since its establishment, the company has been committed to providing high - quality material handling solutions, with a particular focus on electric forklifts. Over the years, it has built a solid reputation in the international trade arena, especially in the electric forklift market.
The company's business scope covers not only the trading of electric forklifts but also related services such as after - sales support, spare - parts supply, and technical consultation. It has established a wide - ranging global business network, with clients spanning across Asia, Europe, North America, and other regions. In the highly competitive international market, Shanghai HanDavos International Trading Co., Ltd has managed to carve out a significant market share. It is recognized for its high - quality products, professional services, and customer - centric approach, which has led to long - term partnerships with many well - known enterprises in various industries.
2. Product Portfolio
The company offers an extensive range of electric forklifts to meet the diverse needs of its customers. For light - duty applications, it provides electric forklifts with a load capacity of 1 - 2 tons. These models are ideal for small - to - medium - sized warehouses or retail stores where the movement of relatively light goods is required. They are compact in size, making them highly maneuverable in tight spaces, and their energy - efficient operation helps to keep running costs low.
In the medium - duty segment, Shanghai HanDavos offers electric forklifts with a load - capacity ranging from 2 - 5 tons. These are suitable for a broader range of applications, including medium - sized manufacturing plants and logistics centers. They have more powerful motors and advanced hydraulic systems, enabling them to handle heavier loads with ease. The ergonomic design of the operator's cabin ensures comfort during long - hour operations, which is crucial for maintaining high productivity.
For heavy - duty operations, the company has electric forklifts with a load capacity of 5 tons and above. These heavy - duty models are equipped with high - performance batteries and robust components to handle the most demanding tasks, such as in large - scale industrial warehouses, ports, and construction sites. They can lift and transport extremely heavy materials, contributing to the smooth operation of large - scale projects.
In addition to different load - capacity models, the company also provides electric forklifts with various special features. For example, some models are designed for cold - storage environments, with components and materials that can withstand low temperatures. There are also explosion - proof electric forklifts available for use in hazardous areas where the risk of explosion exists, such as in chemical plants or fuel - storage facilities.
3. Customer Service
Shanghai HanDavos International Trading Co., Ltd places great emphasis on providing excellent customer service throughout the entire customer journey. Before the sale, their team of experienced professionals offers in - depth product consultations. They take the time to understand the specific needs of each customer, including the nature of their business, the types of goods to be handled, and the working environment. Based on this information, they provide detailed recommendations on the most suitable electric forklift models, taking into account factors such as load capacity, lift height, and maneuverability requirements.
During the sales process, the company offers comprehensive assistance. They help customers with the forklift - selection process, comparing different models and their features to ensure that the customer makes an informed decision. In terms of procurement, they handle all the necessary paperwork and logistics arrangements, making the purchase process as smooth as possible. Whether it's international shipping, customs clearance, or domestic delivery, the company ensures that the forklifts are delivered to the customer's location in a timely and efficient manner.
After the sale, the company's commitment to customer satisfaction continues. They have a dedicated after - sales service team that is available around the clock to address any issues that customers may encounter. This includes providing on - site repairs in case of malfunctions, regular maintenance services to ensure the forklift's optimal performance, and supplying genuine spare parts promptly. The company also offers training programs for forklift operators, covering topics such as safe operation, basic maintenance, and efficient use of the equipment. This not only helps to improve the operator's skills but also enhances the overall safety and productivity of the forklift operation.
It is a comprehensive enterprise group integrating new forklift sales, second-hand forklift sales, forklift parts wholesale and export, and forklift leasing.
